Items are shipped via Canada Post. Orders where the shipping comes to $16.19 or more automatically come with tracking and insurance, orders with shipping less than $16.19 do not come with tracking or insurance. We are not liable for orders that are purchased without tracking and insurance so if your shipping is less then $16.19 and you would like tracking for your package you have to request that via email and pay the additional shipping charges.
Packages are usually shipped out once or twice a week once cleared payment is received. Delivery time varies depending on where you are located. Shipping to the US can take anywhere from 4-12 business days (monday-friday) and shipping within Canada usually takes 2-6 business days.
International buyers are welcome as well, just let us know exactly what you'd like to order and where you are located by sending an email to firstname.lastname@example.org. If you do order from the site and you are an international buyer we will simply send you a PayPal invoice for the additional shipping charges if any.
All sales are final.
***Shipping for large orders of over 6lbs may be subject to additional shipping charges that are not automatically calculated when you proceed to the checkout page, so please note if the highest shipping estimate generated by the checkout calculator(which is $22.75)is not sufficient to send out your package, you will receive a PayPal invoice for the additional shipping charges.
example: If you purchase 4lbs of shea butter and the Eli Complete Combo the package weight will be approximately 8.5lbs in which case we'll have to send you an invoice for an additional $4.71